Because communication is the basis for everything
Customer care is one of the most important tasks within the company. The CRM integrated in FactWork supports you
- with communication with customers,
- with cooperative partnership with interested parties and suppliers,
- and with an information exchange within your company.
Superior address management
From the attributes to the classification of addresses and contact persons, as well as the possibility of address selection for serial letters, the marketing department also enjoys a range of benefits. With the follow-up function, you have an overview of all deadlines and activities and you can plan, control and document these efficiently. FactWork also offers optimum support for after-sales service. From the processing and logging of support cases to settling accounts and fees, FactWork contains all the functions required.
ADVANTAGES AND FEATURES AT A GLANCE
- Faster access to information.
- Overview of associated vouchers and projects.
- Display of open entries.
- Access to sales, purchasing and turnover history.
- Logging calls.
- Assignment of telephone numbers and addresses.
- Direct sending of e-mails.
- Automated sending of vouchers in PDF form.
- Classification of addresses and contact persons.
- Address selection for serial letters.
- Follow-up function.
- Processing and logging support cases.
- Simple settling of accounts and bills.
Download (German language)
You will find further information in our product brochure.
FactWork brochure (German language)